The simplest answer to this question is that a VA is a Virtual Assistant. They are a person that works for your business at their own office to help you achieve your business goals. They typically will do the clerical and/or bookkeeping tasks so that you can concentrate more on other aspects of your business.
However, IVAA defines a VA as, “A Virtual Assistant (VA) is an independent entrepreneur providing administrative, creative and/or technical services. Utilizing advanced technological modes of communication and data delivery, a professional VA assists clients in his/her area of expertise from his/her own office on a contractual basis.”
But a quality VA is much much more. A quality VA supplies work that is timely, useful and concise. They can and will help you bring harmony to your business to free up your time to do other tasks. A quality VA goes above and beyond the call because they love the work that they do. They strive for customer satisfaction.
We are a quality VA service. Our clients have come to expect results that are tailored specifically to their needs, on time and done right the first time. Our specialty is bookkeeping for small business, but we also provide everything from word processing to database entry to brochure design as well as special projects such as mailing out birthday cards to clients and event planning. We offer a broad range of services because our clients have a broad range of needs. They count on us to be there when they need us and to provide the results they desire.